Question to the HM Treasury:
To ask the Chancellor of the Exchequer, pursuant to the Answer of 2 December 2021 to Question 81168, Treasury: Working Hours, what policies are in place to ensure that HM Revenue and Customs staff working from home comply with the Working Time Regulations 1998.
There are a range of policies which cover how working time operates in HMRC. These policies also apply to homeworkers.
‘what counts as working time: work performed away from the normal place of work, for example drafting a document at home.’
‘What does HMRC expect of homeworkers? …Basically HMRC expects the same standards from homeworkers as all other employees. You'll still be bound by Our Commitments and the HMRC values, and all the HR policies will still apply to you. You'll be expected to agree your working hours with your manager as normal…’
‘Working hours: The same flexibility exists for contractual homeworkers to ask for help to achieve a better work life balance, or deal with life changing events. It's important to discuss and explore with your manager if you need to consider more flexibility in when and how long you work for…’
‘HMRC ‘standard operating hours’ are 07:00 to 20:00 from Monday to Saturday. Working time is time when you are undertaking the work required to deliver your role. You will only be paid, or receive a flexi credit, for times when you are performing the duties that are required to carry out your role. Working time is therefore any period of time in which you are:
‘As part of your usual performance development conversation, you and your manager should discuss your homeworking arrangements to make sure they are working for you, to address any concerns that may arise and to ensure the arrangements are meeting the needs of our customers, those of the wider team and your personal needs.’ And ‘You should agree with your manager any times you will not be available, or if something occurs which means you cannot work, whilst working at home (as you would when in an office). If you are unwell on a working from home day you should take the time off if you are unfit for work. You should follow the Supporting your attendance policy in the usual way.’
‘Working Hours: In general, colleagues will work in line with their contracted daily and weekly hours and in line with any Directorate Working Arrangements. You are not expected to work longer than a 10-hour day, excluding breaks. However, there may be occasions when a longer day is required, for instance if you are travelling to a location other than your usual place of work.’