NHS 111: Coronavirus

(asked on 12th October 2020) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 8 October 2020 to Question 96968, if he will place in the Library a copy of the mandatory training material given to NHS 111 covid-19 call handlers.


Answered by
Edward Argar Portrait
Edward Argar
Minister of State (Ministry of Justice)
This question was answered on 17th December 2020

Call handlers and clinicians in the core NHS 111 service receive intensive training on the NHS Pathways system. NHS Digital has provided an overview of the training framework for call handlers which is attached.

NHS Digital has advised that copies of the full training materials for NHS Pathways cannot be published because this information is commercially sensitive.

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