Immigration and Social Security Co-ordination (EU Withdrawal) Bill Debate

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Department: Home Office

Immigration and Social Security Co-ordination (EU Withdrawal) Bill

Viscount Waverley Excerpts
Viscount Waverley Portrait Viscount Waverley (CB) [V]
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My Lords, I thank the noble Baroness, Lady Kennedy, for her remarks, particularly in relation to those UK citizens living on the continent. The UK has embarked on a journey and, given the course the country is taking, I see a degree of fait accompli. A caveat would be to allow for flexibility should the need arise.

I had expected to deliver a diatribe this afternoon addressing the uncompassionate manner in which the immigration authorities deliver their services. However, I have taken note that the Secretary of State has underlined the desire to ensure that compassion will become the mantra. I am taking her at her word. This would be highly welcome, but she needs to be kept to account. We need to be able to say to the world—I borrow the Minister’s words, although said in a different context—“This country needs the reputation of being firm, fair and fit as a nation.”

Taking those words in context, we all know of horror stories, and I have first-hand experience whereby a family member undeniably fits those criteria. She was scholarship material at university and is considered to be world-class in her field, yet she was turned down for entry to the UK for a summer vacation to stay with my sister and son—no right of appeal, no nothing. An incorrect assumption was made by an official. I know because I filled in her form and, of course, I know the person concerned. We were eventually informed that her biometrics should be done, and a round-trip drive of 700 kilometres was undertaken, but then, quite extraordinarily, her application was rejected. The system assessed this totally incorrectly. If I were not a Member of your Lordships’ House, I would have made more of a song and dance of it. The report card for the Home Office on that occasion was a resounding F for fail, with a possible flaw in farmed-out services—in this case, a team that had been parachuted in from eastern Europe.