Oral Answers to Questions

Jim Cunningham Excerpts

Monday 18th March 2019 Commons Chamber

[Mr Speaker]

I call Jim Cunningham. Get in there, man! Your moment has arrived.

[Mr Jim Cunningham (Coventry South) (Lab)]

T4. Thank you very much, Mr Speaker; I did not quite hear you at first. In the west midlands, workers involved in the administration of universal credit recently voted to strike over an oppressive workplace culture and understaffing. Does the Minister believe that the roll-out of universal credit has been affected by understaffing, and is there an oppressive workplace culture coming from the top?

[Alok Sharma]

Our frontline staff deliver vital support to more than 20 million people across the country, and of course we are committed to supporting them in their roles. That includes monitoring staff levels and ensuring that their caseloads are indeed manageable.