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Written Question
Mental Health Services: Waiting Lists
Monday 17th July 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment he has made of trends in the length of waiting lists for mental health services in (a) Coventry North East constituency, (b) Coventry, (c) the West Midlands and (d) England.

Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)

No assessment has been made as national access and waiting times standards for these services in England has not yet been defined or set.

We are working with NHS England on the introduction of new waiting time standards for both children and young people’s community-based mental health services and urgent referrals across all ages to community-based mental health crisis services as part of its clinically led review of National Health Service access standards. A date for their introduction has not yet been set.


Written Question
Energy: Meters
Monday 17th July 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what guidance his Department has prepared for energy suppliers when a customer declines a smart meter installation on multiple occasions.

Answered by Amanda Solloway - Government Whip, Lord Commissioner of HM Treasury

Independent evidence from Smart Energy GB shows that 37% of people in Great Britain without smart meters would seek or accept, if offered, a smart meter installation within the next six months, and many of those that say they wouldn't, go onto have them installed. So, there remains good consumer demand for energy suppliers to convert into installations.

To facilitate this, the Government has identified and shared good practice with energy suppliers on effective consumer engagement and operational delivery. Ofgem has also provided guidance on its expectation that suppliers have appropriate re-contact strategies for consumers that have not yet taken up their smart meter offer.


Written Question
Mental Health Services: Children and Young People
Monday 17th July 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what estimate he has made of the average waiting time for children and adolescent mental health services in (a) Coventry, (b) the West Midlands and (c) England; and what steps his Department is taking to reduce waiting lists for those services in those areas.

Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)

No such estimates have been made as a national access and waiting times standard for children and young people’s mental health services in England has not yet been defined or set. However, we are aware that the rise in demand for children and young people’s mental health services has meant an increase in waiting times for some people.

The NHS Long Term Plan commits to increasing investment into mental health services by at least an additional £2.3 billion a year by March 2024. This will allow 345,000 more children and young people, including children and young people to access National Health Service-funded mental health support and improve waiting times.

NHS England has also consulted on the potential to introduce a waiting time standard for children, young people and their families/carers presenting to community-based mental health services, to start to receive care within four weeks from referral. We are now working with NHS England on the next steps.


Written Question
Energy: Meters
Monday 17th July 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what assessment his Department has made of the potential impact of a customer’s right of refusal to install a smart meter on the progress of the ongoing rollout.

Answered by Amanda Solloway - Government Whip, Lord Commissioner of HM Treasury

Independent evidence from Smart Energy GB shows that 37% of people in Great Britain without smart meters would seek or accept, if offered, a smart meter installation within the next six months, and many of those that say they wouldn't, go onto have them installed. So, there remains good consumer demand for energy suppliers to convert into installations.

To facilitate this, the Government has identified and shared good practice with energy suppliers on effective consumer engagement and operational delivery. Ofgem has also provided guidance on its expectation that suppliers have appropriate re-contact strategies for consumers that have not yet taken up their smart meter offer.


Written Question
Digital Technology: Coventry
Wednesday 28th June 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what steps her Department is taking to tackle digital exclusion in (a) Coventry North East constituency and (b) Coventry.

Answered by Paul Scully

The Department for Science, Innovation and Technology is responsible for coordinating HM Government’s digital inclusion policy, and aims to ensure that as many people as possible across the whole of the UK, no matter their age or background, can overcome the barriers of digital inclusion and make the most of digital opportunities. This includes people in Coventry North East and Coventry.

For example, the Government is working to remove barriers and ensure that online services are as inclusive as possible by making public sector websites accessible to as many people as possible. The accessibility regulations ensure that websites and mobile apps are designed to be perceivable, operable, understandable and robust. Furthermore, assisted digital support services aim to increase digital inclusion for those online users who lack digital confidence, digital skills or access to the internet.

Additionally, to support low-income households DSIT has negotiated a range of high-quality, low-cost broadband and mobile social tariffs for households in receipt of Universal Credit and other means tested benefits. Mobile and broadband social tariffs are available in 99% of the UK, from a range of providers including, BT, Virgin Media, Sky and Vodafone from as little as £10 per month.


Written Question
Cost of Living: Debts
Tuesday 27th June 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what assessment he has made of the impact of the rising cost of living on the levels of household debt in (a) Coventry, (b) the West Midlands and (c) England.

Answered by Andrew Griffith - Minister of State (Department for Science, Innovation and Technology)

The Government monitors personal debt levels by working closely with the Money and Pensions Service (MaPS) and the Financial Conduct Authority (FCA) as well as other stakeholders in the debt advice sector.

The FCA conducts a biennial Financial Lives Survey which provides a comprehensive insight into the finances of the UK population. The latest results of their survey relating to financial resilience can be found in the link below:

https://www.fca.org.uk/data/financial-lives-2022-early-survey-insights-vulnerability-financial-resilience

MaPS monitors financial difficulty through an annual survey of 22,000 people. The results of MaPS’ latest Debt Need Survey were published on 25 January 2023. This includes a regional breakdown of how the need for debt advice changed since 2021. The summary of their findings can be found in the link below:

https://moneyandpensionsservice.org.uk/2023/01/25/need-for-debt-advice-and-how-households-are-reacting-to-changes-in-the-cost-of-living/

MaPS have also published constituency-level debt advice need figures from 2021 which can be found in the link below:

https://moneyandpensionsservice.org.uk/2021/09/30/need-for-debt-advice-2021-estimates-for-uk-constituencies-and-local-authorities/

MaPS is aiming to publish constituency-level debt advice need figures based on their 2022 survey later this year.


Written Question
Mortgages: Interest Rates
Tuesday 27th June 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what assessment he has made of the impact of rising mortgage interest rates on the levels of household disposable income in (a) Coventry North East constituency, (b) Coventry, (c) the West Midlands and (d) England.

Answered by Andrew Griffith - Minister of State (Department for Science, Innovation and Technology)

The pricing and availability of mortgages is a commercial decision for lenders in which the Government does not intervene.

However, we recognise this will be a concerning time for all households with a mortgage, particularly those who are due to come to the end of their existing deal in the immediate future. The Prime Minister has been clear, the best and most important way that we can keep costs and interest rates down for people is to halve inflation, and then return it to the 2% target.

On Friday 23 June the Chancellor met with mortgage lenders, UK Finance and the FCA to discuss a new package of support for those who encounter problems keeping up with their mortgage payments. These commitments include an agreement permitting customers to switch to an interest only mortgage, or extend their mortgage term, for 6 months, after which they can switch back without a new affordability check or it affecting their credit score. Lenders also agreed borrowers won’t have their home repossessed within 12 months from their first missed payment without their consent or unless in exceptional circumstances.

If you are concerned about making your mortgage repayment, you must speak to your lender as soon as possible. Contacting them will not affect your credit score

The Government has also already taken a number of measures aimed at helping people to avoid repossession, including Support for Mortgage Interest (SMI) loans for those in receipt of an income-related benefit, and protection in the courts through the Pre-Action Protocol, which makes it clear that repossession must always be the last resort for lenders.

The Government also recognises the challenges facing households due to elevated costs of living, so has taken action at Spring Budget 2023 to go further to protect struggling families. Taken together, support to households to help with higher bills is worth £94 billion, or £3,300 per household on average, across 2022-23 and 2023-24 – one of the largest in Europe. The government’s successful economic strategy will provide further help. The Bank of England forecast that inflation will fall to 5.1% by the end of 2023, before falling close to target by the end of 2024.


Written Question
Pensioners: Coventry
Tuesday 27th June 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent assessment his Department has made of the impact of inflation on pensioners in (a) Coventry North East constituency and (b) Coventry.

Answered by Laura Trott - Chief Secretary to the Treasury

The Households Below Average Income sample size is too small to provide robust estimates of the rates of pensioner poverty in the areas identified. National and regional statistics on the number and percentage of pensioners in low income are published annually in the “Households Below Average Income” publication, and can be found here:

https://www.gov.uk/government/statistics/households-below-average-income-for-financial-years-ending-1995-to-2022

The Government understands the pressures people are facing with the cost of living which is why we are providing total support of over £94bn over 2022/23 and 2023/24 to help households and individuals with their rising bills.

From April 2023, benefits and the State Pension, including the Pension Credit Standard Minimum Guarantee, were increased by 10.1%, in line with prices in the year to September 2022.

Over 8 million UK households on eligible means tested benefits, including the 1.4 million pensioners currently in receipt of Pension Credit, will receive additional Cost of Living Payments totalling up to £900 in the 2023/24 financial year.

In addition, over 8 million pensioner households will receive a £300 pensioner Cost of Living Payment as a top up to their winter fuel payment increasing payments to £500 for those aged 66-79 and £600 for those aged 80 and over.

Specific statistics relating to the pensioner Cost of Living Payments are not available. However, the latest available winter fuel payment statistics (2021/22) show that 14,352 customers in Coventry North East and 46,614 customers in Coventry received a winter fuel payment. We expect a similar number of customers will receive the pensioner Cost of Living Payments in 2022/23 and 2023/24.

The Secretary of State for Work and Pensions is required by law to undertake an annual review of benefits and the State Pension. The outcome of that review will be announced later this year following the publication of the relevant indices by the Office for National Statistics, and the new rates will enter into force from April 2024.


Written Question
Pensioners: Coventry
Tuesday 27th June 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent steps his Department has taken to help support pensioners with increases in the cost of living in (a) Coventry North East constituency and (b) Coventry.

Answered by Laura Trott - Chief Secretary to the Treasury

The Government understands the pressures people are facing with the cost of living which is why we are providing total support of over £94bn over 2022/23 and 2023/24 to help households and individuals with their rising bills.

From April 2023, benefits and the State Pension, including the Pension Credit Standard Minimum Guarantee, were increased by 10.1%, in line with prices in the year to September 2022.

Over 8 million UK households on eligible means tested benefits, including the 1.4 million pensioners currently in receipt of Pension Credit, will receive additional Cost of Living Payments totalling up to £900 in the 2023/24 financial year.

In addition, over 8 million pensioner households will receive a £300 pensioner Cost of Living Payment as a top up to their winter fuel payment increasing payments to £500 for those aged 66-79 and £600 for those aged 80 and over.

Specific statistics relating to the pensioner Cost of Living Payments are not available. However, the latest available winter fuel payment statistics (2021/22) show that 14,352 customers in Coventry North East and 46,614 customers in Coventry received a winter fuel payment. We expect a similar number of customers will receive the pensioner Cost of Living Payments in 2022/23 and 2023/24.

The DWP continues to work with stakeholders and others to raise awareness of Pension Credit nationwide, with a recent push for pensioners to apply before 19 May 2023 to receive the first £301 Cost of Living payment resulting in a 171% spike in claims over the two-week period before the deadline – over 20,000 claims.

The latest campaign boost was this month’s Pension Credit ‘Week of Action’ 12-16 June. DWP joined forces with a whole range of partners to raise awareness and promote take-up of Pension Credit. As part of the Pension Credit ‘Week of Action’, I wrote to all MPs on 10 June encouraging them to hold their own community event.

On 12 June I announced a new innovative “Invitation to Claim” trial which will launch across 10 local authorities in Great Britain this Summer. This will involve DWP sending letters to approximately 2,600 pensioner households identified via Housing Benefit data as being most likely to be entitled to Pension Credit and encouraging them to contact DWP and make a claim.


Written Question
Childcare: Coventry
Monday 19th June 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Education:

To ask the Secretary of State for Education, what steps she is taking to help ensure the availability of high-quality childcare in (a) Coventry North East constituency and (b) Coventry.

Answered by Claire Coutinho - Secretary of State for Energy Security and Net Zero

The department is determined to support as many families as possible with access to high-quality and affordable childcare. The Spring Budget 2023 announced significant new investments to expand the free early education entitlements from 2024/25, together with uplifts in 2023/24 and 2024/25 for the existing entitlement offers.

Eligible working parents in England will be able to access 30 hours of childcare per week, for 38 weeks of the year, from when their child is 9 months old to when they start school.

The government is committed to ensuring that every child in an early years setting, regardless of their background or any additional needs they may have, receives high-quality education and care.

Access to high-quality childcare ensures children and families can fulfil their potential, helping children to learn in their earliest years, and supporting a functioning economy by enabling parents to work.

The department knows that children are accessing high-quality childcare because as of August 2022, 96% of providers on the Early Years Register were rated Good or Outstanding, up from 74% in 2012.

Under Section 6 of the Childcare Act 2006, local authorities are responsible for ensuring that the provision of childcare is sufficient to meet the requirements of parents in their area. Part B of the early education and childcare statutory guidance for local authorities highlights that local authorities are required to report annually to elected council members on how they are meeting their duty to secure sufficient childcare, and to make this report available and accessible to parents.

The department has regular contact with each local authority in England about their sufficiency of childcare and any issues they are facing.