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Written Question
Poverty: Government Assistance
Friday 1st March 2024

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to reduce the number of people living in destitution in (a) Coventry North East constituency, (b) Coventry, (c) the West Midlands and (d) England.

Answered by Jo Churchill - Minister of State (Department for Work and Pensions)

The Government is committed to reducing poverty and supporting low-income families. We expect to spend around £276bn through the welfare system in Great Britain in 2023/24 including around £124bn on people of working age and children.

From this April, working age benefits will increase by 6.7% and, we are also raising the Local Housing Allowance rates to the 30th percentile of local market rents, benefiting 1.6 million low-income households.

With over 900,000 vacancies across the UK, our focus remains firmly on supporting people to move into and progress in work, an approach which is based on clear evidence about the importance of employment - particularly where it is full-time - in substantially reducing the risk of poverty. In 2021/22 working age adults living in workless families were 7 times more likely to be in absolute poverty after housing costs than working age adults in families where all adults work.

Our core Jobcentre offer provides a range of options to help people into work, including face-to-face time with Work Coaches and targeted employment support. Through our in-work progression offer, which is now live across all Jobcentres in Great Britain, we estimate that around 1.2m low-paid claimants are eligible for Work Coach support to help them increase their earnings. We will also increase the National Living Wage by 9.8% to £11.44 for workers aged 21 years and over from this April - an annual increase in gross earnings of over £1800 for someone working full-time on the National Living Wage.


Written Question
Pension Credit
Thursday 29th February 2024

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to help increase the uptake of Pension Credit in (a) Coventry North East constituency, (b) Coventry, (c) the West Midlands and (d) England.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

To raise awareness of Pension Credit and increase take-up, the Department launched a nationwide marketing and communications campaign in April 2022.

This campaign has included advertising on national TV; in regional and national newspapers (including Birmingham Mail and Coventry Telegraph); on local and national broadcast radio (stations such as Capital Birmingham, Free Radio Birmingham and Coventry, Greatest Hits Radio Coventry and Heart West Midlands); on medical centre and Post Office screens across Great Britain; as well as advertising on buses and digital street displays. Online marketing activity also included promotion of Pension Credit on social media, via internet search engines and sponsored advertising on targeted websites that pensioners, their friends and family are likely to visit.

There is a strong indication that the campaign has had a positive impact and has resulted in an unprecedented number of Pension Credit applications. The number of claims received in the financial year 2022-23 was more than 80% higher than over the same period the year before.

Latest available figures also show that more households were receiving Pension Credit in August 2023 than in May 2022 – at the beginning of the campaign.

The Department is also continuing to build on this success through various creative no-cost media campaigns to boost awareness of the benefit through broadcast, radio and print media. We are engaging with a range of stakeholders, including other Government Departments, Councils, and charities, asking for their support to raise awareness through their networks and channels.


Written Question
Social Security Benefits: Rents
Monday 18th December 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many and what proportion of benefit claimants are in rent arrears in (a) Coventry North East constituency, (b) Coventry, (c) the West Midlands and (d) England; and what steps his Department is taking to help support benefit claimants who are in rent arrears.

Answered by Mims Davies - Parliamentary Under-Secretary (Department for Work and Pensions)

The information requested is not held by the Department. For those UC claimants struggling with their single monthly rent payment, payment of housing costs can be made direct to landlords.

For 2022/23 we are projected to have spent almost £30 billion to support renters with their housing costs.

As announced in the Autumn Statement on 22 November, Local Housing Allowance rates will be increased from April 2024 to the 30th percentile of local market rents at a cost of £1.2 billion. This will mean 1.6 million private renters in receipt of Housing Benefit or Universal Credit (UC) will gain on average around £800 a year in additional help towards their rental costs in 2024-25.

For those who face a shortfall in meeting their housing costs and need further support Discretionary Housing Payments (DHPs) are available from local authorities. Since 2011 the Government has provided nearly £1.7 billion in DHP funding to local authorities.


Written Question
Long Term Unemployed People
Monday 23rd October 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the (a) factors that contribute to long-term unemployment and (b) impact of long-term unemployment on (i) families, (ii) communities and (iii) the economy; and what steps his Department is taking to (A) reduce and (B) minimise the impacts of long-term unemployment.

Answered by Guy Opperman - Parliamentary Under-Secretary (Department for Transport)

The UK employment support offer has several elements: a mixture of jobcentre support, national contracted provision and local contracted or grant-funded provision. The Restart scheme is nationally contracted provision for the long-term unemployed in England and Wales and sits alongside a variety of services that support jobseekers to find and progress in work.

Restart supports those who have been out of work for nine months or more and may benefit from more intensive support than the core JCP offer. Restart seeks to address some of the acknowledged barriers that long-term unemployed people face which may include awareness of current job-seeking approaches, ongoing health conditions, perceptions around confidence or lack of relevant skills.

The Department has previously published evidence on support for the long term unemployed. The Work Programme Impact Assessment, published in November 2020 and was used to inform the business case for Restart: The Work Programme: impact assessment - GOV.UK.

As part of the Restart scheme for the long term unemployed, the department is carrying out a full evaluation to assess the impact of the programme on job outcomes, earnings, and intermediate outcomes such as improvements in confidence, well-being and job-searching skills. Evidence gathered is being fed back into service delivery and future policy development.

From Restart’s launch to the end of April 2023, 450,000 people had started on the programme so far, with 150,000 of those achieving first earnings from employment, and 84,000 achieving a job outcome representing sustained employment.

Additional support for 50+ long term unemployed (LTU) customers was announced in September 2022 as part of the Growth Plan. This will provide access to additional intensive support for long-term unemployed jobseekers in jobcentres across Great Britain.

Finally, the Government recognises the important role that childcare plays for parents seeking or trying to stay in work which is why this year’s Spring Budget saw generous additional financial support for parents on Universal Credit. These changes include a 47% rise in the monthly maximum amounts that parents can be reimbursed for their childcare costs - now £951 a month for families with one child and £1630 for families with two or more children. Importantly, additional financial help with upfront childcare costs is now also being made available for parents moving into work or increasing their hours, removing a crucial barrier for many.


Written Question
Redundancy
Friday 20th October 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to support people who have been made redundant to (a) access training and skills support and (b) find suitable alternative employment in (i) Coventry North East constituency, (ii) Coventry, (iii) the West Midlands and (iv) England.

Answered by Guy Opperman - Parliamentary Under-Secretary (Department for Transport)

The Department for Work and Pensions stands ready to support anyone affected by redundancy with our Rapid Response Service offer. This is a service designed to give support and advice to employers and their employees when faced with redundancy.

This service is co-ordinated nationally by the National Employer and Partnership Team and is managed by Jobcentre Plus. Delivery partners include The National Careers Service, local training providers, Money Helper and the skills bodies in England.

The Rapid Response Service offer is flexible and can include a range of options (see below) that can be pulled together into an appropriate support package. This package will be tailored to meet the needs of the employer, the individuals affected and the local community.

The range of support available from Jobcentre Plus and partners may include:

  • Connecting people to jobs in the labour market.
  • Help with job search including CV writing, interview skills, where to find jobs and how to apply for them.
  • Help to identify transferable skills and skills gaps (linked to the local labour market).
  • What benefits they may get and how to claim.

Written Question
Poverty: Coventry
Tuesday 17th October 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what estimate his Department has made of the number of people in employment that are living in poverty in (a) Coventry North East constituency and (b) Coventry; and what recent estimate his Department has made of the effect of the rising cost of living on the levels of in-work poverty in those areas.

Answered by Mims Davies - Parliamentary Under-Secretary (Department for Work and Pensions)

National Statistics on the number and percentage of people in poverty, including regional-level data, is published annually in the “Households Below Average Income” publication. This can be found here. Statistics are not available at the constituency level.

The latest available statistics show that full-time work substantially reduces the chances of poverty – the absolute poverty rate (after housing costs) of children in households where both parents work was 10%, compared to 53% for children living in workless households.

This Government is committed to action that helps to alleviate levels of in-work poverty and understands the pressures people are facing with the cost of living. This is why we are providing support totalling over £94bn over 2022-23 and 2023-24 to help households and individuals with the rising cost of living. Over 8 million UK households on eligible means tested benefits will receive additional Cost of Living Payments, totalling up to £900 in the 2023-24 financial year.

Government is providing an additional £1 billion of funding, including Barnett impact, to enable the extension of the Household Support Fund in England this financial year bringing total funding to £2.5 billion. In England this will be delivered through an extension to the Household Support Fund backed by £842 million, running from 1 April 2023 to 31 March 2024, which local authorities use to help households with the cost of essentials. In the instance of Coventry City Council £6,448,445 has been allocated for the period 1 April 2023 to 31 March 2024 and £3,224,222.30 was allocated for the period 1 October 2022 to 31 March 2023.


Written Question
Social Security Benefits: Poverty
Tuesday 17th October 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent assessment he has made of the adequacy of the welfare system in helping to alleviate levels of (a) pensioner, (b) in-work, (c) food and (d) child poverty in (i) Coventry North East constituency, (ii) Coventry, (iii) the West Midlands and (iv) England.

Answered by Mims Davies - Parliamentary Under-Secretary (Department for Work and Pensions)

No such assessments have been made.

National Statistics on the number and percentage of people in poverty, including regional-level data, is published annually in the “Households Below Average Income” publication. This can be found here. Statistics are not available at the constituency level.

This government takes the issue of food security very seriously and is committed to understanding and addressing food poverty. This is why we added food security questions to the Family Resources Survey in 2019/20, and also why we have published official estimates of foodbank use for the first time in March 2023. National statistics on food security and food bank use for 2021/22 are available here. We aim to publish statistics for 2022/23 in March 2024.

Furthermore, the Government is committed to action that helps to alleviate levels of pensioner, in-work, and child poverty, and understands the pressures people are facing with the cost of living. This is why we are providing support totalling over £94bn over 2022-23 and 2023-24 to help households and individuals with the rising cost of living. Over 8 million UK households on eligible means tested benefits will receive additional Cost of Living Payments, totalling up to £900 in the 2023-24 financial year.

Government is providing an additional £1 billion of funding, including Barnett impact, to enable the extension of the Household Support Fund in England this financial year bringing total funding to £2.5 billion. In England this will be delivered through an extension to the Household Support Fund backed by £842 million, running from 1 April 2023 to 31 March 2024, which local authorities use to help households with the cost of essentials. In the instance of Coventry City Council £6,448,445 has been allocated for the period 1 April 2023 to 31 March 2024 and £3,224,222.30 was allocated for the period 1 October 2022 to 31 March 2023.


Written Question
Older Workers: Training
Tuesday 17th October 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what support his Department provides to older jobseekers in (a) Coventry North East constituency, (b) Coventry, (c) the West Midlands and (d) England who are looking to (i) reskill or (ii) change careers.

Answered by Guy Opperman - Parliamentary Under-Secretary (Department for Transport)

The Department is delivering a comprehensive package of support to help older jobseekers return to work. In addition to the help in place for all Universal Credit claimants, eligible older jobseekers can access additional intensive, tailored support in the first nine months of their Universal Credit claim.

A network of dedicated 50PLUS Champions are in place in Jobcentre Plus districts across Great Britain, upskilling Work Coaches in supporting over 50s to return to work and engaging with employers to maximise opportunities for recruitment.

The Midlife MOT is delivered in West Midlands Jobcentres and across Great Britain, helping older workers to take stock of their finances, skills and health and an enhanced digital Midlife MOT provides access to financial, health and career guidance.

In Coventry North and across Coventry and the West Midlands our Jobcentre teams are working with local and national employers to help fill vacancies and delivering a range of support including Sector Work Based Academy Programmes (SWAPs), recruitment days and job fairs.

The West Midlands team continue to work with local employers to deliver SWAPs in various sectors including security, education, warehousing, hospitality, construction and care. SWAP’s deliver short vocational training linked directly to vacancies with a particular employer or in a specific sector, helping customers to learn the skills and behaviours that employers in particular industries look for.

In Coventry, Jobcentre teams, along with National Careers Service and Coventry City Council hold monthly sessions through the Coventry Job Shop, offering information and application support for job vacancies, and SWAPs, and a recent job fair on 13 September saw over twenty local and national employers in attendance.

The team also work in partnership with local providers to deliver specific events for customers aged 50 and over, such as events targeted at the hospitality and education sectors and courses to improve digital skills.


Written Question
Social Security Benefits: Appeals
Monday 16th October 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent estimate he has made of the average waiting time for mandatory reconsideration of benefit decisions in (a) Coventry, (b) the West Midlands and (c) England; and what steps his Department is taking to ensure that mandatory reconsiderations are conducted (i) quickly and (ii) effectively.

Answered by Tom Pursglove - Minister of State (Minister for Legal Migration and Delivery)

The median mandatory reconsideration (MR) clearance times have been provided for Personal Independence Payment (PIP), Universal Credit (UC) and Employment and Support Allowance (ESA) benefit decisions. To provide information across all other DWP administered benefits would incur disproportionate cost.

Median clearance times have been provided as the mean can be unduly affected by outlying cases.

Personal Independence Payment

The median clearance times for PIP Mandatory Reconsiderations, normal rules between August 2022 and July 2023, were:

a) 28 calendar days for Coventry

b) 28 calendar days for West Midlands

c) 28 calendar days for England

Notes:

  1. Each PIP claim can have more than one reconsideration registered against it. The above includes all MR decisions (excluding withdrawn and cancelled).
  2. The PIP MR clearance times are based on the clearance times from the date the MR was registered to the date the MR was cleared.
  3. DWP offers particular support for those coming to the end of their life, known as the Special Rules for End of Life (SREL). This was formerly called Special Rules for Terminal Illness (SRTI). Cases which are not processed under SREL are referred to as ‘normal rules’ claims. The status of claims as 'normal rules' or 'SREL' is shown as at the point of registration.
  4. Definition of median: The median time is the middle value if you were to order all the times within the distribution from lowest value to highest value.

Universal Credit

The median clearance times for UC Mandatory Reconsiderations between August 2022 and July 2023 were:

a) 37 calendar days for Coventry

b) 35 calendar days for West Midlands

c) 36 calendar days for England

Notes:

  1. Each UC claim can have more than one reconsideration registered against it. The above includes all MR decisions (excluding withdrawn and cancelled).
  2. The UC MR clearance times are based on the clearance times from the date the MR was registered to the date the MR was cleared.
  3. This data on UC MR clearance times is unpublished data. It should be used with caution and it may be subject to future revision.
  4. For a small number of UC claims with an MR (1%) it was not possible to determine the geography information, so these have not been included in the figures.
  1. Definition of median: The median time is the middle value if you were to order all the times within the distribution from lowest value to highest value.

Employment and Support Allowance

ESA Work Capability Assessment MR clearance times are available on Stat-Xplore: https://stat-xplore.dwp.gov.uk/. It can be found by going through “ESA Work Capability Assessments”, “Mandatory Reconsideration – Clearances” “Table 4 – Median Clearance Times by Date of Decision”. It is then possible to restrict to Coventry, West Midlands and England.

In law there is no time limit within which a Mandatory Reconsideration (MR) decision must be made. This reflects the overarching policy that the focus should be on making the right decision and not the speed of clearance. Of course, decisions will be made without delay but if the decision maker considers that more time is needed to gather or consider evidence, then they will give themselves that time to ensure they are confident that the decision ultimately made is correct.

We constantly review our processes to ensure we are providing the best possible customer service to customers requesting a mandatory reconsideration, both in terms of speed of dealing with the request and quality of decision making. For example, we have improved the system functionality in UC to allow some customers to directly upload evidence to inform a decision to improve the customer experience. We have also recruited circa 400 additional colleagues into the Dispute Resolution Service over the summer to increase capacity and reduce waiting times.


Written Question
Food Poverty
Monday 16th October 2023

Asked by: Colleen Fletcher (Labour - Coventry North East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what estimate his Department has made of the numbers of people living in food poverty in (a) Coventry North East constituency, (b) Coventry, (c) the West Midlands and (d) England; what recent assessment he has made of the impact of increases in the cost of living on levels of food poverty in those areas; and what steps his Department is taking to reduce food poverty.

Answered by Mims Davies - Parliamentary Under-Secretary (Department for Work and Pensions)

This government takes the issue of food security very seriously and is committed to understanding and addressing food poverty. This is why we added food security questions to the Family Resources Survey in 2019/20, and also why we have published official estimates of foodbank use for the first time in March 2023.

National statistics on food security and food bank use for 2021/22 are available here. We aim to publish statistics for 2022/23 in March 2024.

These questions remain in the survey and will allow us to track food security and foodbank use over time. Alongside the broad suite of poverty data, these will help the Government to understand more about the characteristics of people most in need and help shape future policy considerations.

Statistics are not available at the constituency level.

This Government understands the pressures people are facing with the cost of living which is why we are providing support totalling over £94bn over 2022-23 and 2023-24 to help households and individuals with the rising cost of living. Over 8 million UK households on eligible means tested benefits will receive additional Cost of Living Payments, totalling up to £900 in the 2023-24 financial year.

Government is providing an additional £1 billion of funding, including Barnett impact, to enable the extension of the Household Support Fund in England this financial year bringing total funding to £2.5 billion. In England this will be delivered through an extension to the Household Support Fund backed by £842 million, running from 1 April 2023 to 31 March 2024, which local authorities use to help households with the cost of essentials. In the instance of Coventry City Council £6,448,445 has been allocated for the period 1 April 2023 to 31 March 2024 and £3,224,222.30 was allocated for the period 1 October 2022 to 31 March 2023.