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Written Question
NHS: Drugs
Tuesday 12th September 2023

Asked by: Baroness Stedman-Scott (Conservative - Life peer)

Question to the Department of Health and Social Care:

To ask His Majesty's Government what assessment they have made of the quality and veracity of data gathered by (1) NHS services, and (2) homecare medicines companies, relating to the provision, quality and performance of homecare services.

Answered by Lord Markham - Parliamentary Under-Secretary (Department of Health and Social Care)

As part of the quality assurance and governance processes, homecare providers are assessed monthly against their contractual Key Performance Indicators (KPIs), which include the monitoring of delayed deliveries, missed doses and patients’ adverse events, complaints and incidents. The National Homecare Medicines Committee (NHMC) holds regular face-to-face meetings with providers at which they share national aggregated KPI data. But the capturing and monitoring of this data is to provide support for the individual trusts managing their contracts and there is no routine data collection which is then published.

NHS England is undertaking a piece of work to understand the issues in homecare to inform future improvement actions. A project by the National Homecare Medicines Committee NHMC to review the national KPIs, which includes publication of performance against them, is already underway and final documents are expected for approval in December 2023 and for publication in April 2024.


Written Question
NHS: Drugs
Tuesday 12th September 2023

Asked by: Baroness Stedman-Scott (Conservative - Life peer)

Question to the Department of Health and Social Care:

To ask His Majesty's Government why performance data for homecare medicines services providers is not published.

Answered by Lord Markham - Parliamentary Under-Secretary (Department of Health and Social Care)

As part of the quality assurance and governance processes, homecare providers are assessed monthly against their contractual Key Performance Indicators (KPIs), which include the monitoring of delayed deliveries, missed doses and patients’ adverse events, complaints and incidents. The National Homecare Medicines Committee (NHMC) holds regular face-to-face meetings with providers at which they share national aggregated KPI data. But the capturing and monitoring of this data is to provide support for the individual trusts managing their contracts and there is no routine data collection which is then published.

NHS England is undertaking a piece of work to understand the issues in homecare to inform future improvement actions. A project by the National Homecare Medicines Committee NHMC to review the national KPIs, which includes publication of performance against them, is already underway and final documents are expected for approval in December 2023 and for publication in April 2024.


Written Question
NHS: Drugs
Tuesday 12th September 2023

Asked by: Baroness Stedman-Scott (Conservative - Life peer)

Question to the Department of Health and Social Care:

To ask His Majesty's Government what assessment they have made of patient satisfaction in homecare medicines services considering (1) all services, and (2) satisfaction with specific providers.

Answered by Lord Markham - Parliamentary Under-Secretary (Department of Health and Social Care)

As part of the quality assurance and governance processes, homecare providers are assessed monthly against their contractual Key Performance Indicators (KPIs), which include the monitoring of delayed deliveries, missed doses and patients’ adverse events, complaints and incidents. The National Homecare Medicines Committee (NHMC) holds regular face-to-face meetings with providers at which they share national aggregated KPI data. But the capturing and monitoring of this data is to provide support for the individual trusts managing their contracts and there is no routine data collection which is then published.

NHS England is undertaking a piece of work to understand the issues in homecare to inform future improvement actions. A project by the National Homecare Medicines Committee NHMC to review the national KPIs, which includes publication of performance against them, is already underway and final documents are expected for approval in December 2023 and for publication in April 2024.


Speech in Lords Chamber - Mon 15 Oct 2018
Mental Capacity (Amendment) Bill [HL]

Speech Link

View all Baroness Stedman-Scott (Con - Life peer) contributions to the debate on: Mental Capacity (Amendment) Bill [HL]

Speech in Lords Chamber - Mon 15 Oct 2018
Mental Capacity (Amendment) Bill [HL]

Speech Link

View all Baroness Stedman-Scott (Con - Life peer) contributions to the debate on: Mental Capacity (Amendment) Bill [HL]

Speech in Lords Chamber - Mon 15 Oct 2018
Mental Capacity (Amendment) Bill [HL]

Speech Link

View all Baroness Stedman-Scott (Con - Life peer) contributions to the debate on: Mental Capacity (Amendment) Bill [HL]

Speech in Lords Chamber - Mon 15 Oct 2018
Mental Capacity (Amendment) Bill [HL]

Speech Link

View all Baroness Stedman-Scott (Con - Life peer) contributions to the debate on: Mental Capacity (Amendment) Bill [HL]

Speech in Lords Chamber - Mon 15 Oct 2018
Mental Capacity (Amendment) Bill [HL]

Speech Link

View all Baroness Stedman-Scott (Con - Life peer) contributions to the debate on: Mental Capacity (Amendment) Bill [HL]

Speech in Lords Chamber - Mon 15 Oct 2018
Mental Capacity (Amendment) Bill [HL]

Speech Link

View all Baroness Stedman-Scott (Con - Life peer) contributions to the debate on: Mental Capacity (Amendment) Bill [HL]

Speech in Lords Chamber - Mon 15 Oct 2018
Mental Capacity (Amendment) Bill [HL]

Speech Link

View all Baroness Stedman-Scott (Con - Life peer) contributions to the debate on: Mental Capacity (Amendment) Bill [HL]