Asked by: Lilian Greenwood (Labour - Nottingham South)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment her Department has made of the effectiveness of the Care Quality Commission in enforcement of the Accessible Information Standard across the NHS.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
Compliance with the Accessible Information Standard (AIS) is not directly assured by the Care Quality Commission (CQC). However, the performance of organisations in meeting people’s needs is considered in CQC assessment and ratings. Where the CQC has information through NHS England’s AIS self-assessment framework, or other sources, that an organisation is not meeting accessible communication needs, it can use its regulatory powers.
NHS England has completed a review of the AIS to help ensure that everyone’s communications needs are met in health and care provision. An AIS self-assessment framework has been developed to support providers of National Health Service and social care services, to measure their performance against the AIS and develop improvement action plans to address gaps in implementation. The AIS self-assessment framework is designed to enable enhancements around assurance and allows organisations, commissioners, and the CQC to judge performance and compliance.
Asked by: Caroline Dinenage (Conservative - Gosport)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, whether she plans to increase core community pharmacy funding.
Answered by Andrea Leadsom - Parliamentary Under-Secretary (Department of Health and Social Care)
As part of the Community Pharmacy Contractual Framework five-year deal, we committed £2.6 billion every year to community pharmacy, and agreed not to recover £212 million in over delivered fees and margin from community pharmacies in recent years. In addition, we are now investing up to £645 million across 2023/24 and 2024/25 in Pharmacy First, for more blood pressure checks and more contraception consultations in pharmacy. We have begun the consultation with Community Pharmacy England on the national funding and contractual framework arrangements for 2024/25.
Asked by: Peter Bottomley (Conservative - Worthing West)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment she has made of the potential impact of community pharmacy closures on other NHS services.
Answered by Andrea Leadsom - Parliamentary Under-Secretary (Department of Health and Social Care)
There were 19 pharmacies in Worthing West constituency on 31 December 2023. Between 31 December 2019 and 31 December 2023, three pharmacies closed and no new pharmacies opened in Worthing West.
Access to pharmaceutical services remains good. 99 percent of the population in Worthing West live within a 20-minute walk from a pharmacy. This exceeds the national average of 80 percent. In addition, residents of Worthing West can access distance selling pharmacies that operate nationally.
It is the role of local authorities in England to undertake pharmaceutical needs assessments for their areas, every three years, to ensure provision continues to meet their population’s needs. Integrated care boards have regard to those assessments when commissioning services and where a pharmacy closure impacts on the access to services, a new contractor can apply to open a pharmacy in the area.
Asked by: Rachael Maskell (Labour (Co-op) - York Central)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment she has made of the implications for her policies of trends in the level of (a) complaints and (b) litigation claims against the NHS; and what steps she is taking to support the resolution of those complaints.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
There are a range of factors that affect trends in the level of complaints and litigation claims against the National Health Service, that go beyond the Department’s policies. On complaints, factors that affect trends include things like how well NHS organisations resolve concerns before they escalate to written complaints, and how well publicised and accessible their complaints handling processes are. To support effective resolution of complaints, we have worked closely with the Parliamentary and Health Service Ombudsman on their work to develop the NHS Complaint Standards, which set out how organisations providing services in the NHS should approach complaint handling to ensure they are handled and resolved effectively.
NHS Resolution (NHSR) manages clinical negligence and other claims against the NHS in England. NHSR is committed to helping the NHS learn from claims. It is working directly with providers of healthcare services, alongside other national and local bodies working on patient safety, to share learning and best practice across the NHS, to drive safety improvement. In 2022, NHSR published a new three-year strategy which extends and enhances its focus on prevention, learning, and early intervention following incidents of harm. NHSR is committed to improving the claims process, including innovative approaches to dispute resolution. This work includes a number of pilots exploring various dispute resolution techniques which can result in faster resolution and reduced legal costs for both sides.
Asked by: Ellie Reeves (Labour - Lewisham West and Penge)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps she has taken to ensure that effective support is provided to autistic women (a) during and (b) after childbirth.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
The Health and Care Act 2022 requires Care Quality Commission registered providers, which includes maternity services, to ensure their staff receive specific training on learning disability and autism, appropriate to their role. We are rolling out the Oliver McGowan Mandatory Training on Learning Disability and Autism to support this. This training will help to ensure that staff have the right skills and knowledge to provide safe and compassionate care, including how to provide reasonable adjustments for autistic people.
NHS England is also working to improve the use and recording of reasonable adjustments to make it easier for autistic people to use health services, by ensuring care is tailored appropriately. This includes the development of a Reasonable Adjustment Digital Flag, which will enable the recording of key information about a patient, including if a person is autistic, and their reasonable adjustment needs, to ensure support can be tailored appropriately.
Asked by: Rosena Allin-Khan (Labour - Tooting)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, whether her Department has taken recent steps to help increase the supply of free lateral flow tests to people who are at risk of becoming seriously ill if they contract covid-19.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
This year, the National Health Service will offer free COVID-19 lateral flow tests and treatments to an additional 1.4 million people at the highest risk of severe illness, on top of the 3.9 million people already eligible for free COVID-19 lateral flow tests and treatments.
Those who are at highest risk of becoming seriously ill, who are eligible for COVID-19 treatments, can continue to access free COVID-19 lateral flow tests from their local pharmacy. This cohort of people are encouraged to test regularly, to gain timely access to treatments. A full list of those who are eligible, as well as information on how to access the tests, is available at the following link:
https://www.nhs.uk/conditions/covid-19/treatments-for-covid-19/
Asked by: Ellie Reeves (Labour - Lewisham West and Penge)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, how many women and girls are waiting for (a) autism and (b) ADHD assessments in the London Borough of Lewisham; and what the average waiting time is for such assessments.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
The information requested is not held centrally, but may be held by individual providers or integrated care boards (ICBs). However, some relevant information is available for autism assessments. In the NHS South East London ICB, in December 2023, there were a total of 1425 patients with an open suspected autism referral. The median waiting time of patients in this ICB with an open suspected autism referral, where their first care contact was in the quarter, was 545 days. Across England, in December 2023, 80,718 female patients had an open suspected autism referral.
Asked by: Drew Hendry (Scottish National Party - Inverness, Nairn, Badenoch and Strathspey)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps she is taking to implement the recommendations of the Second interim report of the Infected Blood inquiry on psychological services.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
A bespoke psychological support service for infected blood victims, commissioned by NHS England, is currently being developed, and is planned to go live in early summer 2024.
Asked by: Neil O'Brien (Conservative - Harborough)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, how many consultations have been carried out each week as part of Pharmacy First since its launch.
Answered by Andrea Leadsom - Parliamentary Under-Secretary (Department of Health and Social Care)
98 percent of pharmacies have signed up to Deliver Pharmacy First and claimed more than 125,000 clinical pathways consultations for February, the first full month following launch. From May, the NHS Business Services Authority will publish monthly data on the number of consultations claimed.
Asked by: Preet Kaur Gill (Labour (Co-op) - Birmingham, Edgbaston)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 9 April 2024 to Question 19659 on NHS 111: Dental Health, if she will provide breakdown of calls by symptom group by region.
Answered by Andrea Leadsom - Parliamentary Under-Secretary (Department of Health and Social Care)
The Department of Health and Social Care has indicated that it will not be possible to answer this question within the usual time period. An answer is being prepared and will be provided as soon as it is available.