Asked by: Grahame Morris (Labour - Easington)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment she has made of the potential impact of the closure of community pharmacies on the communities.
Answered by Andrea Leadsom - Parliamentary Under-Secretary (Department of Health and Social Care)
There were 21 physical pharmacies on 31 December 2023 in Easington constituency. Between 31 December 2019 and 31 December 2023, two pharmacies closed in Easington constituency. However, access remains good. 85 percent of the population in Easington live within a 20-minute walk from a pharmacy. This exceeds the national average of 80 percent. Residents of Easington can also access services from distance selling pharmacies that operate nationally.
It is the statutory duty of local authorities in England to undertake pharmaceutical needs assessments for their areas, every three years, to ensure provision continues to meet their population’s needs. Integrated care boards have regard to those assessments when commissioning services and where a pharmacy closure impacts on the access to services, a new contractor can apply to open a pharmacy in the area.
Asked by: Rachael Maskell (Labour (Co-op) - York Central)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps she is taking to ensure that the IT systems used by (a) GPs and (b) community pharmacists enable the provision of one set of patient records.
Answered by Andrea Leadsom - Parliamentary Under-Secretary (Department of Health and Social Care)
The Delivery plan for recovering access to primary care announced plans to significantly improve the digital infrastructure between general practices (GPs) and community pharmacies. This will see GPs and community pharmacies viewing and contributing to a single patient record via their respective IT systems. For example, the functionality to update the GP patient record will see pharmacy consultation outcomes arriving directly into the GP’s workflow for review and action, which will be rolled out in April and May 2024. The functionality to view all required information from the GP patient record from within the community pharmacy clinical system, will be rolled out in summer.
Asked by: Rachael Maskell (Labour (Co-op) - York Central)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment she has made of the implications for her policies of trends in the level of (a) complaints and (b) litigation claims against the NHS; and what steps she is taking to support the resolution of those complaints.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
There are a range of factors that affect trends in the level of complaints and litigation claims against the National Health Service, that go beyond the Department’s policies. On complaints, factors that affect trends include things like how well NHS organisations resolve concerns before they escalate to written complaints, and how well publicised and accessible their complaints handling processes are. To support effective resolution of complaints, we have worked closely with the Parliamentary and Health Service Ombudsman on their work to develop the NHS Complaint Standards, which set out how organisations providing services in the NHS should approach complaint handling to ensure they are handled and resolved effectively.
NHS Resolution (NHSR) manages clinical negligence and other claims against the NHS in England. NHSR is committed to helping the NHS learn from claims. It is working directly with providers of healthcare services, alongside other national and local bodies working on patient safety, to share learning and best practice across the NHS, to drive safety improvement. In 2022, NHSR published a new three-year strategy which extends and enhances its focus on prevention, learning, and early intervention following incidents of harm. NHSR is committed to improving the claims process, including innovative approaches to dispute resolution. This work includes a number of pilots exploring various dispute resolution techniques which can result in faster resolution and reduced legal costs for both sides.
Asked by: Rosena Allin-Khan (Labour - Tooting)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, whether her Department has taken recent steps to help increase the supply of free lateral flow tests to people who are at risk of becoming seriously ill if they contract covid-19.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
This year, the National Health Service will offer free COVID-19 lateral flow tests and treatments to an additional 1.4 million people at the highest risk of severe illness, on top of the 3.9 million people already eligible for free COVID-19 lateral flow tests and treatments.
Those who are at highest risk of becoming seriously ill, who are eligible for COVID-19 treatments, can continue to access free COVID-19 lateral flow tests from their local pharmacy. This cohort of people are encouraged to test regularly, to gain timely access to treatments. A full list of those who are eligible, as well as information on how to access the tests, is available at the following link:
https://www.nhs.uk/conditions/covid-19/treatments-for-covid-19/
Asked by: Andrew Selous (Conservative - South West Bedfordshire)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, when her Department plans to make a decision on financial redress for those harmed by pelvic mesh or sodium valproate.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
The Government commissioned the Patient Safety Commissioner to produce a report on redress for those affected by sodium valproate and pelvic mesh. We are grateful to the Commissioner and her team for completing this report and our sympathies remain with those affected by sodium valproate and pelvic mesh. The Government is now carefully considering the Commissioner’s recommendations and will respond substantively in due course.
Asked by: Drew Hendry (Scottish National Party - Inverness, Nairn, Badenoch and Strathspey)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps she is taking to implement the recommendations of the Second interim report of the Infected Blood inquiry on psychological services.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
A bespoke psychological support service for infected blood victims, commissioned by NHS England, is currently being developed, and is planned to go live in early summer 2024.
Asked by: George Howarth (Labour - Knowsley)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what the rate of public satisfaction with the NHS was in (a) February 2024 or (b) the most recent month and year that data has been collected.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
Data regarding the rate of public satisfaction with the National Health Service is publicly accessible, and is available at the following link:
https://yougov.co.uk/topics/politics/explore/institution/NHS
My Rt hon. Friend, the Secretary of State for Health and Social Care takes public perceptions of the NHS into account in her policy decisions. We have published recovery plans for elective services, urgent and emergency care, primary care and dental care, to improve access and performance of crucial NHS services.
Furthermore, we have made a great deal of progress in putting patients at the heart of care, through our recently announced programmes to expand choice, advanced care planning conversations, personal health budgets, and by providing more information to patients.
Asked by: George Howarth (Labour - Knowsley)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what recent assessment she has made of the potential implications for her policies of public satisfaction with the NHS.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
Data regarding the rate of public satisfaction with the National Health Service is publicly accessible, and is available at the following link:
https://yougov.co.uk/topics/politics/explore/institution/NHS
My Rt hon. Friend, the Secretary of State for Health and Social Care takes public perceptions of the NHS into account in her policy decisions. We have published recovery plans for elective services, urgent and emergency care, primary care and dental care, to improve access and performance of crucial NHS services.
Furthermore, we have made a great deal of progress in putting patients at the heart of care, through our recently announced programmes to expand choice, advanced care planning conversations, personal health budgets, and by providing more information to patients.
Asked by: Lilian Greenwood (Labour - Nottingham South)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, how her Department plans to use Section 95 (3) 251ZA Information Standards (Compliance) of the Health and Care Act 2022 to ensure that NHS providers meet the communication needs of patients set out in the Accessible Information Standard.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
The Department plans to implement Section 95 later this year. This will be subject to Parliament’s approval of the regulations setting out the procedure for preparing and publishing mandatory information standards, on which the Department has recently consulted.
Once Section 95 is in force and compliance with information standards becomes mandatory, the Department will use section 251ZA, where appropriate, to monitor compliance with information standards, including by requiring National Health Service providers and others to whom information standards apply, to provide information for this purpose.
NHS England is responsible for the Accessible Information Standard (AIS), and plans to update the AIS to take account of the statutory approach to information standards in due course. NHS England has also completed a review of the AIS to help ensure that the communication needs of people with a disability, impairment, or sensory loss are met in health and care provision. One of the aims of the review was to strengthen assurance of implementation of the AIS, and a self-assessment framework has been developed to support providers of NHS and social care services to measure their performance against the AIS, and develop improvement action plans to address gaps in implementation.
NHS England will publish a revised AIS in due course. Following publication, NHS England will continue work to support its implementation with awareness raising, communication and engagement, and updated e-learning modules on the AIS, to ensure NHS staff are better aware of the standard, and their roles and responsibilities in implementing it.
Asked by: Lilian Greenwood (Labour - Nottingham South)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, when she plans to implement section 95 of the Health and Care Act 2022.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
The Department plans to implement Section 95 later this year. This will be subject to Parliament’s approval of the regulations setting out the procedure for preparing and publishing mandatory information standards, on which the Department has recently consulted.
Once Section 95 is in force and compliance with information standards becomes mandatory, the Department will use section 251ZA, where appropriate, to monitor compliance with information standards, including by requiring National Health Service providers and others to whom information standards apply, to provide information for this purpose.
NHS England is responsible for the Accessible Information Standard (AIS), and plans to update the AIS to take account of the statutory approach to information standards in due course. NHS England has also completed a review of the AIS to help ensure that the communication needs of people with a disability, impairment, or sensory loss are met in health and care provision. One of the aims of the review was to strengthen assurance of implementation of the AIS, and a self-assessment framework has been developed to support providers of NHS and social care services to measure their performance against the AIS, and develop improvement action plans to address gaps in implementation.
NHS England will publish a revised AIS in due course. Following publication, NHS England will continue work to support its implementation with awareness raising, communication and engagement, and updated e-learning modules on the AIS, to ensure NHS staff are better aware of the standard, and their roles and responsibilities in implementing it.